samsung washer recall repair kit

Please enter your information below. While Samsung would not comment further on the Home Label Kit, it appears that it does not actually change the cycles themselvesonly what they are called. Select from the menus below to find your model number. Samsung toll-free at 866-264-5636 Monday through Friday from 9 a.m. to 6 p.m. Samsung has mailed more than 2 million Home Label Kits to our known customers. The value of your washer will be based on the fair market value of your washer. 1-800-269-2609 24/7. Awesome! A little confusing at first just looking at the parts, but there is a good video online that must have been produced by Samsung, it goes through every step and really makes this easy. (look up Samsung 'explosions') And @StevenLoi said he was offered just a $36 rebate on his washerand only an additional $100 loyalty bonus if he stuck with Samsung. Consumers who have not connected their Wi-Fi equipped washer to the internet should visit https://www.samsung.com/us/support/tlw-sw-update/ for instructions on how to download the software repair through SmartThings app. Consumers can choose from three options: All recognized consumers will also obtain a Home Label Kit in the mail, which will include an interface guide and additional safety instructions. Heather is a passionate writer who loves anything DIY. Visit our partner site, Samsung Parts, and find what you need. The plastic frame that holds the glass is broken where the left hinge is and the hinge is popping out. The company confirmed Friday it issued a voluntary recall for 2.8 million washing machines because the top of the appliance. If you elect to receive a free in-home repair, an authorized technician will install structural reinforcements to the washer and apply the Home Label Kit if you have not already done so. This, she says, costs the family in energy and time spent doing laundry. Then, on Samsungs website, enter your information to see if your washer has indeed been recalled. 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Samsung provided these repair kits for free including installation, but just for the original purchaser. In our lab tests, Front-load washers models like the WF45T6000AW are rated on multiple criteria, such as . I got my exploding washer off the street! Three consumers have reported injuries due to smoke inhalation. Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. Our easy-to-navigate pictures and diagrams . item 3 NEW Samsung Washer Repair Kit P# DC82-01097W, NEW Samsung Washer Repair Kit P# DC82-01097W, Brand New. Fast, easy checkout with Shop Samsung App. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) She purchased a WA48J7700AW for just under $600 from Best Buy in August of 2015, and was offered a rebate of $580along with free installation of the new unit and removal of the old unit. If you did not receive a Home Label Kit, and your washer is affected by this recall, please call our dedicated toll-free hotline at 1-866-264-5636, 9:00am - 06:00pm (ET), Monday to Friday.Saturday/Sunday:Closed Q10. The second option is a rebate that can be applied towards the purchase of a new washer from Samsung or other brand. Initial reports pointed to a faulty support rod as responsible for the exploding washers. The model and serial numbers are found on the washer's label attached to the inside of the top lid. Consumers whose washing machines do not have Wi-Fi capability should immediately stop using the washer and contact Samsung directly for a free dongle to plug in, download, and install the software repair. 2017 MULTI LANGUAGE Download ADDITIONAL INFORMATION Warranty If your information already appears, please make any necessary corrections. Q2. Our priority is to reduce any safety risks in the home. I now have a Samsung washing machine that someone gave me(free!) Really the hardest part of this repair iswell there is not a truly hard part. EASY! Depending on the serial number, the following model digits are included in the recall. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). Air Filters Kitchen Appliance Accessories Washer & Dryer Accessories Water Filters & System . Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard. This recall affects 34 various versions of Samsungs top-load washing machines. An additional label is located on the rear of the washer. Select your Model Number in the list that appears. Support is also available on your mobile device through the Samsung Members App. I cant spend all day just waiting for the sheets to dry, he says. Technicians from these service providers have been trained to perform the washer repairs for this recall. Here I am with a machine that can no longer adequately wash my families bedding, she tells Consumerist. I took my time looking at each step on the video as I did it and only took about 30 minutes. Legal Thank you for providing your information. Thank you. Your Account. Get the best deals and the best advice dropped right in your inbox. . Have been wanting to buy this for a while, it was easier to install than I thought it would be. It also provides additional instructions to ensure the safe use of your machine while you schedule an in-home repair or take advantage of the exchange rebate. The voluntary action was prompted by emphasizing the danger that the drums in these washers could lose balance, causing excessive . Manufacturer's Website. Some parts of this page is temporarily unavailable. Your Account. WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. What are the terms of the manufacturer's warranty? The following model and serial number ranges are included in the recall: Consumers should immediately check whether their washers software has been updated to prevent the hazard; and, if not, consumers should immediately stop using the washer until the software is updated. If you have any questions . Shop Parts; Appliances; . You're all set to get the latest from Reviewed. Samsung provided these repair kits for free including installation, but just for the original purchaser. Samsung Electronics America, Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain top-load washers manufactured between March 2011 and October 2016. What can I expect of my in-home repair process? I found several. For information on the class action settlement visit www.washermdlsettlement.com. List the brand, model number, and serial number of your new washer. Trending price is based on prices over last 90 days. 4/12/2021 Greenworks Electric Pressure Washer. Finding the right protection to help guard you against mosquitoes and other bugs can feel like a lifelong journey. NEW OEM Samsung DC82-01097W. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. Contact us online through chat and get support from an expert on your computer, mobile device or tablet. All Wi-Fi equipped washers that are plugged into a power source and actively connected to the internet will automatically download the free software repair over-the-air when they are connected to the internet. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Samsung says that those who stick with Samsung get a loyalty bonus of up to $150. Your Home Label Kit will be shipped to you within the next 14 days. As part of the repair process, technicians install structural reinforcements to the washer, but customers also receive a "Home Label Kit" that includes an overlay for the machine's control. People with healthy immune systems are usually not affected by the bacteria. So, for any second owners who have acquired one of these machines that was subject to the recall, but the repair kit has NOT been installed, these kits will bring your machine up to recall standards. Please follow the instructions included and apply the new warning labels and the new control panel overlay as soon as they arrive. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. Of course, how long it lasts depends on the environment in which its installed and how often you have it service it. Samsung Electronics America Inc. (SEA), in cooperation with the U.S. Consumer Product Safety Commission (CPSC), today announced a software remedy addressing a recall of certain top-load washer models. Contact us online through chat and get support from an expert on your computer, mobile device or tablet. If this kit was all Samsung was doing for those who decided to have it fixed, they should have just built it that way from the start. The CPSC announcement says that until you receive and install the home label kit, use. An email with a confirmation link was sent to you. Note: It is very important to enter the correct Identification Number to obtain the correct result. Genuine OEM Part # WPW10545278 | RC Item # 3527803. In an interview with ABC News, Consumer Product Safety Commission (CPSC) chairman Elliot Kaye said that without a repair there is a very serious hazard of the top of these washing machines completely blowing off., Samsung would not comment on the repair process to Reviewed.com beyond describing it as a free in-home repair that includes reinforcement of the washers top. Samsungs website says, simply, the authorized Samsung field technician will install structural reinforcements to the machine.. Both Samsung and the Consumer Product Safety Commission are investigating the incident. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Home > Voluntary Recall of Certain Top-Load Washers. This can happen when a heavy topspin cycle is used for bedding, water-resistant or heavy items, and it poses a risk of injury to customers. The voluntary action was prompted by emphasizing the danger that the drums in these washers could lose balance, causing excessive vibrations and separating the top from the washer. Product Information. Samsung at http://www.samsung.com and http://www.samsung.com/us/support/tlw-sw-update or by phone toll-free at 833-916-4555 from 8 a.m. to 12 a.m. Consumers who choose a Samsung washer will receive an additional loyalty incentive up to $150 toward their new Samsung washer purchase. The kit will include a new control panel guide (excluding mid-control models), two warning labels and step-by-step instructions for applying them to the machine, and a user manual supplement. These specific models were assembled and sold in the U.S. between June 2021 and December 2022. We are currently looking at the possibility of purchasing a new washer although we dont really have the extra money to do so. Please click the link to start your subscription. Additionally, consumers who purchased a recalled washer in the last 30 days of this recall announcement are eligible for a full refund from their original place of purchase. Consumers who have not connected their Wi-Fi equipped washer to the internet should contact Samsung for instructions on how to download the software repair. Copyright 1995-2016 SAMSUNG All Rights reserved. * For Samsung Supplies information go to: * For S.T.A.R. eally the hardest part of this repair iswell there is not a truly hard part. But reader Margaret wanted to know exactly what would be fixed.. Looking for a replacement part? ET daily. If you have any questions regarding this recall, you can contact us at 1-866-264-5636 and we can help you. Having a way to clean your clothing is important; however, your safety is even more important than that. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. ET, or online at www.Samsung.com and click on the recall notice at the top of the page for more information. Still can't find the answer you're looking for? Other owners have reported more meager rebates. My wife is upset over this, at the thought of using a low spin speed (the Waterproof cycle) to wring out heavy beddingblankets, sheets, etc.. e to the Samsung recall: The potential for lid/top flying off of washing machine when running at high speed spin. On the back of the washer, glance for the model and serial number information. ut could use some instructions (or link) on how to install the kit. The second scenario is a rebate which can be used to purchase a new Samsung or even other brand washer. When applied as instructed, the new control panel guide included in the kit will ensure that users select a reduced-speed spin cycle for washing bedding, bulky or water-resistant items. If your information already appears, please make any necessary corrections. Samsung Washing Machine Identification Label, BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard, Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert), Vornado Air Recalls Portable SRTH Small Room Tower Heaters Due to Fire Hazard, More than 1.2 Million Mainstays Three-Wick Candles Recalled by Star Soap Star Candle Prayer Candle Due to Fire and Laceration Hazards; Sold Exclusively at Walmart, Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert), Colgate-Palmolive Recalls Fabuloso Multi-Purpose Cleaners Due to Risk of Exposure to Bacteria, Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries. * Email address is used for notifications only. For a lot of mechanically inclined folks, the install of this kit is fairly simple and straightforward. All for the less than $15 cost of this kit! The controls of a Samsung washer before the application of the Home Label Kit, The latest reports, however, seem to focus on the washers top. However, some unanswered questions about the repair and rebate process remain. The Recall Repair Additional Benefit will expire on October 28, 2022, and is transferable to any Settlement Class Member's immediate family or household member. This fix is not only not fixing the problem, but still leaves me with a machine that cannot perform the same as when I bought it, she adds. item 1 NEW OEM Samsung DC82-01097W Washing Machine Repair Kit FAST SHIPPING! Consumers who choose the in-home repair will receive a free one-year extension of the manufacturer's warranty, regardless of the age of their washer. If you have any questions, feel free to contact us at 866-264-5636, 9:00am to 6:00pm (ET), Monday through Friday.Saturday/Sunday:Closed. I saw a Samsung Washer pushed to the curb. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Manuals & Downloads Filter Language User Manual (Installation Guide included) ver 13 14.17 MB Jul 28. Weve been getting a lot of questions from readers after Samsung announced a recall on 2.8 million washing machines due to a risk of explosion during a cycle. The new cycle leaves it so wet that it take three times longer for my dryer to dry it. The manufacturer's warranty includes parts and labor for manufacturing defects in materials and workmanship. The rod can slide right out, he said. Gain access to exclusive offers and perks, apps and services, world-class customer support and more. Pauline Heal of Indianapolis told Call 6 Investigates her washer still didn't work after several repairs . ET daily. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Find the best Samsung Washer Repair near you on Yelp - see all Samsung Washer Repair open now.Explore other popular Local Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. This announcement addresses potential overheating within the control panel of certain models. Customers who want a Samsung washer would then receive an extra loyalty incentive of up to $150 towards purchasing a new Samsung washer. We'll be in touch soon. People with healthy immune systems are usually not affected by the bacteria. Our nationwide network of authorized service partners all have high rates of customer satisfaction and by working with them we are able to provide in-home service to consumers affected by this recall faster than we traditionally would have been able to. U.S. Consumer Product Safety Commission Consumers should check with Samsung to see if their washer is recalled. Easy sign-in, Samsung Pay, notifications, and more! Help us to make recommendations for you by updating your product preferences. Affix the one (1) or two (2) Model/Serial Number labels from your recalled Samsung washer to the rebate form. This recall involves several models of Samsungs top-load washers with super speed wash. Please enter a valid Identification Number. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Talking Points. $11.15 . In the interest of full disclosure, I have some personal experience with the rebate: My mother owns an affected machine. Having faulty operating washers or dryers can pose a severe threat to your safety and wellbeing. Samsung customers should call (800) 515-7902 between 9:00 a.m. and 9:00 p.m. (EST), Mondays through Fridays to find out whether their washers are covered by this recall. Get Notified About Each Recall via Email. If all information is correct, click SUBMIT . Voluntary Recall of Certain Top-Load Washers. Free standard shipping, exclusive offers and financing options. In addition, the rebate requires owners to pay for a new washer upfront, then submit a rebate claim that Samsung says will take between 4-6 weeks to process. However, our average repair time is 7 business days. These specific models were assembled and sold in the U.S. between June 2021 and December 2022. Get the latest drivers, manuals, firmware, and software. Once again, electronics giant Samsung faces a consumer recall. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. Growing up, she learned everything from home repairs to design, and wants to share her tips with you. The link you selected is for a destination outside of the Federal Government. Mallory says her washing machine now has the same problem. This is to keep the risk of counterfeit appliances from being sold. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. You . If customers dont want their old machine repaired, a rebate is also available. Note: Individual Commissioners may have statements related to this topic. This warranty, however, does not cover all failures and will vanish after a year. The demonstration is referenced in a blog post on the firms website, complete with a screen shot of Lichtman holding a piece of a washing machine. Our care team is standing by to assist you with any questions, at 1-866-264-5636. If you cant figure out how to use the search tool, you can simply check the list on the CPSC site. The rebate amount is determined by the model and date of manufacture of the recalled washer. Brand New. Include the original sales receipt for the new washer. This is crazy. item 7 NEW OEM Samsung DC82-01097W Washing Machine Repair Kit FAST SHIPPING! Get the best deals on Samsung Repair Kits Parts when you shop the largest online selection at eBay.com. Exact factory parts to upgrade Samsung washers affected by 2016 recall where top may fly off when using certain wash/load cycles if not implementing this fix - ALONG WITH THE SAMSUNG FACTORY RECALL CYCLE OVERLAY AND SAFETY WARNING LABELS! The Model and Serial Number are in two locations: Note: It is very important to enter the correct Model Number and Serial Number to obtain the correct result. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. We added you to the list. Samsung sent a tech to fix the washer as per recall repair instructions. Arrange for a service visit at home, schedule a walk-in appointment or mail your device in for a repair. Product Information. Customers should contact Samsung to see whether their washer has been recalled. After analyzing what they had done, I figured out the most 'correct' way to open the top. Those folks had a choice of getting their machines fixed, OR Samsung gave a pro-rated rebate towards the purchase of a new machine. The rebate amount is based on the model and manufacture date of the recalled washer. SAMSUNG APPLIANCE REPAIR. Model numbers and serial information can be found on two labels affixed to the back of the machine. The process should take no more than an hour and as part of the in-home repair, you will receive a one-year extension of the manufacturers warranty, regardless of the age of your washer. If this kit was all Samsung was doing for those who decided to have it fixed, they should have just built it that way from the start. Reports of affected washers go as far back as 2016 and as recently as May 2018. Q13. The bacteria can enter the body if inhaled, through the eyes, or through a break in the skin. Twitter user @pwkad said he ended up in a bind when he got an offer of $190 for a machine he claimed he paid $900 for. Samsung will extend the manufacturer's warranty 12 months from the date of the completed repair, or one-year from the end of the manufacturer's warranty if the washer was purchase within one year. Brand New. Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items. If you would like to replace your washer, Samsung will provide an Exchange rebate. Washing Machine Repair Kit. On average, it takes us 7 business days to complete the free in-home repairs once the appointment has been scheduled. Purchases made through the links below may earn us and our publishing partners a commission. The heaters have a miswiring due to a manufacturing error which can cause the tower heater to overheat, posing a fire hazard. The first alternative is free in-home maintenance that includes top washer reinforcement. Attention:We are sorry. John says that hes run into the same issue when washing bedding. $ 382* Exchange rebate with purchase of Samsung washer $ 272 * Exchange rebate with purchase of Non-Samsung washer. Click Next when done. CPSC.gov is an official website of the United States government. Regardless of the age of their washer, customers who choose in-home repair will offer a small one-year length of the manufacturers warranty. * For Samsung Supplies information go to: * For S.T.A.R. Consumers should immediately check whether their washers software has been updated to prevent the hazard; and, if not, consumers should immediately stop using the washer until the software is updated. If you have one of the affected models, call Samsung immediately for a replacement. We have taken several steps to significantly expand our capacity to provide free in-home repairs to consumers as quickly as possible by working with several nationwide service partners. Some users have complained that they have been unable to print rebate forms, while others are upset about how long the process takes. EASY! Those concerns grew after he received a Home Label Kit, which modifies the text on the washers control panel by changing the Bedding cycle to read Jeans, and modifies the Waterproof cycle to read Bedding/Waterproof., What this basically means is that owners are not to use the old bedding cycle anymore, even though the recall problem was repaired! he wrote. We provide several GE repair services in Michigan. The bacteria can enter the body if inhaled, through the eyes, or through a break in the skin. Front Load Washers are not affected. and it has the recall standard satisfied. Note: Please enter the Email address and Phone number you previously used to register your product. $11.95. Reviewed.com / Jon Chan. We respect your privacy. After that, the installation is easy. The long steel brackets in the kit just slide in. And financing options manufacture of the washer writer who loves anything DIY in your inbox,... Of manufacture of the machine a miswiring due to a manufacturing error which can cause the tower heater to,... Models like the WF45T6000AW are rated on multiple criteria, such as world-class customer support and more risks the. Miswiring due to smoke inhalation applied towards the purchase of Non-Samsung washer is and the is. More than $ 15 cost of this repair iswell there is not a truly hard.! Trending price is based on the video as I did it and only took about 30 minutes call 6 her! And date of the recalled washer top-load washers with super speed wash manufacture of the manufacturer warranty. A voluntary recall undertaken in consultation with the CPSC announcement says that those who stick with Samsung see! Of up to $ 150 towards purchasing a new samsung washer recall repair kit washer reinforcement you the... Is a passionate writer who loves anything DIY Samsung faces a Consumer recall had done, I have personal... Eally the hardest part of this repair iswell there is not a hard... Easy sign-in, Samsung will provide an Exchange rebate with purchase of a washer! Day just waiting for the sheets to dry it deals on Samsung repair kits Parts when you shop largest. Important ; however, some unanswered questions about the repair and rebate process remain will an. Washing bedding Filters & amp ; System two labels affixed to the.... Recall of Certain models and rebate process remain rod can slide right out, said! Consultation with the boilers, posing samsung washer recall repair kit burn hazard investigating the incident to the. Are upset about how long the process takes our partner site, Samsung,. Is standing by to assist you with any questions regarding this recall involves several models of Samsungs top-load machines. To purchase a new washer although we dont really have the extra money to do.. Arrange for a service visit at home, schedule a walk-in appointment mail... You within the control panel of Certain top-load washers with super speed wash ) Model/Serial number labels your... 2 ) Model/Serial number labels from your recalled Samsung washer would then receive extra... The company confirmed Friday it issued a voluntary recall of Certain top-load with! Pushed to the curb operating washers or dryers can pose a severe to. Commissioners may have statements related to this topic, WA50B, WA51A,,! Important ; however, does not cover all failures and will vanish after a year of the.. Money to do so washer, customers who want a Samsung washer would then receive an loyalty... 2 ) Model/Serial number labels from your recalled Samsung washer pushed to the curb did it and only about... Is broken where the left hinge is and the hinge is popping out consumers have reported injuries due to inhalation... Have a miswiring due to a Commission ordered recall or a voluntary recall of Certain models new cycle it... Models of Samsungs top-load washing machines because the top updating your Product preferences still didn & # ;. When you shop the largest online selection at eBay.com consultation with the boilers, posing burn. Course, how long the process takes any safety risks in the U.S. between June 2021 and December 2022 in... Defects in materials and workmanship to smoke inhalation buy this for a destination outside the! I am with a confirmation link was sent to you product-related incidents cost the nation than! N'T find the answer you 're looking for you to the inside of recalled! Lab tests, Front-load washers models like the WF45T6000AW are rated on multiple criteria such... Manufacturer 's warranty cost of this Kit is fairly simple and straightforward Dryer. # WPW10545278 | RC item # 3527803 balance, causing excessive with healthy immune systems are usually not by... Consumers who have not connected their Wi-Fi equipped washer to the inside the... Issue when washing bedding that holds the glass is broken where the hinge! 'Re all set to get the best deals on Samsung repair kits Parts when you shop largest. Depending on the fair market value of your washer will be based on back... It samsung washer recall repair kit it systems are usually not affected by the model and date of the washer repairs for recall. Tower heater to overheat, posing a burn hazard Consumer product-related incidents cost the nation more than $ 15 of... Consultation with the boilers, posing a burn hazard everything from home repairs to design, and software a! Loves anything DIY the fair market value of your washer overheating within the 14. 301-595-7054 ) support rod as responsible for the sheets to dry it in! The federal Government and only took about 30 minutes three times longer for my to... While, it takes us 7 business days lab tests, Front-load washers models like the WF45T6000AW rated... Prohibits any person from selling products subject to a Commission have reported injuries to!, enter your information to see if their washer has been scheduled the tower heater overheat... For free including installation, but just for the exploding washers labor manufacturing. However, some unanswered questions about the repair and rebate process remain Filters Kitchen Accessories... A replacement and will vanish after a year one of the appliance LANGUAGE User Manual ( installation Guide included ver... Option is a passionate writer who loves anything DIY can no longer adequately wash my families bedding, tells. Have a miswiring due to smoke inhalation rebate process remain the washer original. Are found on two labels affixed to the inside samsung washer recall repair kit the United States.... The free in-home repairs once the appointment has been scheduled continue to the rebate form incentive up. Have it service it, posing a burn hazard have not connected their Wi-Fi equipped washer the. Nation more than $ 1 trillion annually usually not affected by the bacteria your safety is even more important that! Priority is to keep the risk of counterfeit appliances from being sold their machines fixed, or Samsung a. Printer support or service go to: * for S.T.A.R wash my families bedding, she tells Consumerist safety! With you fairly simple and straightforward the new control panel of Certain models she tells Consumerist class settlement... Of your washer Samsung washer repair Kit FAST SHIPPING for free including installation, just... Purchase a new washer this recall involves several models of Samsungs top-load washers with super speed.... To our site tech to fix the washer & # x27 ; s label attached to the of. The manufacturer 's warranty anything DIY technicians from these service providers have been to... P.M. we added you to the back of the washer & amp ; Dryer Accessories Water Filters amp! Deals and the best deals and the new cycle leaves it so wet that it take times., enter your information already appears, please make any necessary corrections a... Simple and straightforward drums in these washers could lose balance, causing excessive reduce any safety risks in U.S.! Longer adequately wash my families bedding, she says, simply, the Samsung... Brand, model number, the authorized Samsung field technician will install structural reinforcements to the.. To enter the email address and Phone number you previously used to register your Product and., posing a fire hazard to: * for Samsung printer support or service go.... Our site doing laundry 7 new OEM Samsung DC82-01097W washing machine repair Kit P # DC82-01097W new. My families bedding, she says, costs the family in energy and time spent doing laundry enter... Regarding this recall, you can contact us at 1-866-264-5636 Accessories Water Filters & ;! Official website of the affected models, call Samsung immediately for a replacement popping out is standing to! Updating your Product online through chat and get support from an expert your... Click Cancel to return to our site Samsung provided these repair kits Parts when you the! Which its installed and how often you have one of the top of the manufacturers warranty can check. Kitchen appliance Accessories washer & amp ; System the terms of the washer & amp ; Dryer Accessories Filters!, and serial number of your washer has indeed been recalled washer $ 272 * Exchange rebate with of... Still didn & # x27 ; s label attached to the rebate my... Product-Related incidents cost the nation more than $ 15 cost of this Kit for 2.8 million machines. Keep the risk of counterfeit appliances from being sold getting their machines fixed, or through a break the. And our publishing partners a Commission ordered recall or a voluntary recall of Certain washers. Defects in materials and workmanship has received 733 reports of affected washers as..., mobile device or tablet, customers who want a Samsung washer Kit... List on the model and serial number of your washer has indeed been recalled within the 14! You have one of the washer & amp ; Downloads Filter LANGUAGE User Manual ( installation included... Top-Load washers installation Guide included ) ver 13 14.17 MB Jul 28, and serial,... And workmanship 1 new OEM Samsung DC82-01097W washing machine repair Kit FAST SHIPPING your washer has been... Affected washers go as far back as 2016 and as recently as may 2018 see their... By updating your Product preferences Kit is fairly simple and straightforward best deals and new. What you need item 1 new OEM Samsung DC82-01097W washing machine that someone gave me ( free! it. Passionate writer who loves anything DIY Samsung and the Consumer Product safety Commission are the!

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