nest cam serial number not showing
Before I take it back where I purchased it, any tips? Enter in your WiFi password, and wait for the Nest cam to connect to your network. If you would like further information please let me know. Next, you'll need to give the Nest app access to your phone's camera so that it can quickly scan the QR code on the back of the Nest Cam. The Nest Cam offers a feature called Talk and Listen, which allows you to talk to those in the same room as the Nest Cam through the Nest app. I am having same issue when trying to set up Nest Thermostat in Google Home App. Note: Available days are shown in a darker grey and the options will be 30-days or 60-days depending on the subscription you choose. If anyone reads this dont buy a Google camera anymore when they were Dropcams they worked perfectly. Nest app. It will also always show when video recording is on with a solid green light, and when someone is watching the video with a blinking green light. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Scroll down to 'Status Light' > Choose between Low, High and Auto. Put your Nest product on a counter, table or other solid object. 3. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam timeline > Tap on the settings cog in the top right corner of your screen > Tap on 'Notifications' > Notification Type > Select 'Push Notification or Email'. SAME here.cannot go further. Options. We're relieved to hear that this has been resolved for you. We dont just deliver convenience we also stand by the quality of our parts and labor, so each installation comes backed by our 90-day guarantee. Here are the best tips and tricks we've come across to make sure you're getting the most out of your Nest Cam. Same issue for nest cam. Start here if you have a new Google Nest camera, or if you removed your camera from theapp and want to add it back. You can also restart the camera itself by unplugging it, waiting 10 seconds, and plugging it back in again. Install the new camera from either MAC or Windows icon according to your system. You can choose not to set it up right now (you can do so later on). 12-29-2021 01:15 PM. Google does not perform your Pro installation and has no responsibility or liability for the installation. If it's not, check the device's Wi-FI connection. If you select yes, the face of the people you say yes to knowing will appear in the 'See who your camera already knows' section of the People tab. (Nest Thermostat, E, or Learning). Nest Cams can meet. To troubleshoot: Make sure your camera is plugged into a power outlet and that your home has power. He is fascinated by home appliances and how they work. Hi Tracy,We're sorry to hear about your setup issues! Stuck and confused! From here, youre all set up and youll now see a live view of your Nest Cam, as well as scrollable timeline of everything that the Nest Cam has recorded. Since we launched in 2006, our articles have been read billions of times. If you want to see a full-screen live view, you can tilt your device horizontally, and if you want to speak into the camera to talk to the person on the other side, you can tap and hold on the blue microphone icon at the bottom. Thank you for providing clarity on this, appreciate letting the collective know. Your phones lens can pick up a lot of dust and smudges that can affect image clarity, so give it a wipe with a soft cloth to clean it off. You HAVE TO SCAN THE QR CODE ON THE BACK OF THE STAT BEFORE INSTALLING. The camera is outside near the roof and to high to reach. Have tried setting up new Nest Cam Indoor wired 2ndgeneration device using both methods (scanning QR code & entering six digit code manually). Note: If you already signed into the Nest app with a Google Account, your Nest camera and some other products in your Nest home should also appear in your home in the Home app. Next, you'll have to either allow access to the phone's camera to scan the QR code on the back of the Nest cam for identification purposes, or you can choose to manually enter the serial number on the back of the device. 7. once you see the camera view, you can disconnect laptop and reconnect the camera to power. They can also be kept out of intense direct sunlight and away from nearby sources of heat, such as space heaters, fireplaces, and so on. Depending on where you have positioned your Nest Cam, or how you have mounted it, you may need to turn your video 180-degrees. You can't sign up to Nest Aware through the Nest app though. Click on this to be taken to the familiar faces section. When prompted, select the camera model you have as the device you want to set up. Please let us know as we would be happy to answer any questions you may have. The app looks for nearby devices. I recently updated my home network which is why I need to add it back. If service is up, the first thing you can do is check whether your camera is within range of the wireless router or access point. Choose "Nest Cam" from the list. During setup, the app lets you connect your camera to Wi-Fi,personalize settings, check the video quality, and more. If so, please let me know and I would love to look into this further for you! Edit. Select "Add a new device" 4. Any updates on this issue? Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Toggle the 'Camera' on or off. Very disappointed. If there are no new faces seen, a screen will appear saying: 'Your cameras haven't seen anyone new yet. But, not only the 3rd Tier support at Nest knew that, and the lower tier support tried to say the 10 years is from the date of first power on, but that's . If all of your devices are connected to the same account/email, then your Nest Aware should be covering all of them. At the "4-digit" of the last part of the camera's serial # point issues - either nothing happens or get a 4 digit that is not the Nest Cam I purchased (bought in a box with plastic around it). Same problem. Saved clips will still be available and it won't delete familiar faces. If you want to place it outdoors, buy theoutdoor versioninstead. The cheapest option offers 30 days of video event history, but no video history, while the Nest Aware Plus offers 60 days video event history and 10-days of video history. After setup in the Nest app, you can add your Nest camera to your home in the Home app. Indoor or outdoor? Which is supposedly defunct. Then hit next and proceed to setup. Patterns on a tablecloth, rug or wall can sometimes confuse your cameras auto-focus feature and prevent the code from scanning. Enter in the password for yourWi-Fi network and tap Join down at the bottom. Thanks for your help here, JT!Best regards,Brad. Tap on the Add button to add your Nest Cam to the app. Open the Google Home app >Press '+' in the top left corner > Press 'Set up device' > Tap on 'New devices' > Select the home your Nest Hub is connected to > Your Nest Cam should be found as one of the devices > Follow the instructions to add it to your home. Once downloaded, open it up and select Sign up. I'm afraid you can't do that. The washing machine has made everyday life much easier since its invention in 1937. It automatically added the Google NEST and it was accessible through Google Home and I could control it through voice through my Google Mini. How do I add my outdoor Nest camera with only the serial number when the app only has the option for the six digit key? Nest Cam (wired) is sustainably designed with at least 45% recycled content across its plastic parts. yes, thanks for the follow-up.I got the new Nest Cam going using the Google Home iPhone Appand I added another new Nest Cam to my house exterior - both, along with the older Nest Cams - all of them Google Home app. If your camera uses a cable to stay powered, check that the cable and power outlet are working properly. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Scroll down to 'Rotate Image' > Toggle on to rotate the video. Use your phones camera to scan your cameras QR code. Select "Add a new device" 4. It could also be a sign that your camera doesnt have enough power. I am more than happy to assist you further with this inquiry if you wish. If your camera uses a cable to stay powered, check that the cable and power outlet workproperly. If you're not able to scan the QR code on the back of the camera, you can tap Continue without scanning in the Google Home app and enter the setup code instead. Subscribe to our community blog for updates. I entered the key and the app says to choose the number matching the display, and there are no numbers to match to on my phone app, Why are you asking about a thermostat? Tap Technical info. hbspt.cta._relativeUrls=true;hbspt.cta.load(4039866, '5fe9ad89-a48d-4048-8f5b-7d1fc3af4f8f', {"useNewLoader":"true","region":"na1"}); Your Nest cam video stream should work smoothly most of the time, but occasionally, you may hit a hitch. Auto rotate was locked on my phone. Just says enter 14 digit key, then doesn't give you anywhere to input it. I have the exact same issue. This screen also appears after you have told Nest if you know or don't know any new faces it has seen. On the home screen, tap Add device or service, Choose the home you want to add your camera to, or select. You get a message or status in the app that tellsyou there isnt enough power. Disclaimer: This thread was migrated from our previous version of the Google Nest Community. 09-04-2021 07:17 AM. 03:13 PM First off, pat yourself on the back. An outdoor camera with a smart floodlight. Simply select a time slot online and one of our certified technicians will come to you to install your Nest cam with no fuss or hassle for fast, expert installation whenever you like. Each time I get as far as the page that says 'Choose the last 4 digits of your camera's serial number' - but cannot get any further. lol. You could make sure you're using the appropriate app for the install. @Bmarteit didn't sound like there was a solution. When prompted, giveyour home a name in the app and tap Next. I was able to add the hello once I did a factory reset. Just checking in to see if you still need assistance with this issue. Having same issue with the nest learning thermostat, how is there no response to this!!!!!???? How do I do that? You may need to contact your internet provider to resume service. For more information, please see our Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Tap on 'Home/Away Assist' > Toggle on or off. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right . Not sure what going on but in Setup the new (March'23) Nest Cam simply can't be added. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Scroll down to 'Night Vision' in the video section > Choose between Off, Auto and Always On. Scan the QR code The QR code is on the back (Indoor) or underside (Outdoor) of your Nest Cam. Depending on which camera model you have,use either the Google Home app or Nest app to set it up. To set up, the app takes you through the steps. If you cant find your Wi-Fi network, or if your camera has trouble connecting to the Wi-Fi, here are a few things you can do to try and fix the issue: For more tips, go to our Troubleshoot adding Nest camera to the app article. I have a nest learning thermostat. If your phone or tablets camera cant scan the code, try brighter lighting or some of these other tips. Learning thermostat no error message and I am homeowner. Use another compatible cable or power outlet with your camera to checkif it works. If you dont know where the setup code is, you can tap Find the code for help. Wait for the Nest Cam to boot up and then select yourWi-Fi network from the list. Camera is weather resistant. 5. Wait a few minutes, then try to connect your camera again. Either way, locate the code on the back of the Nest Cam and scan it with the app or enter in the serial number. Pairing error. Open the Nest app > Tap on your Nest Cam feed > Tap on 'People' at the bottom of the screen. Subscribe to our. Open the Nest app . This can often happen when you move your phone close to scan the code. The technician said all new generation cameras and Nest devices are designed this way. Nest Cam Wired Indoor - Stuck on Choose last 4 digits of serial number. Open the Nest app > Tap on your Nest Cam > Tap on the calendar icon in the bottom left of the app > Tap on the day you want to see video footage from. Note: Don't use the serial number next to 802.15.4 MAC. In your laptop log in to your Nest account on NEST.com. We're sorry to hear about your setup issues! You can then enter the camera's serial number instead of scanning the QR code. Hit Next. Many of these customers have used this workaround to fix the problem: In the Google Nest app, create a new, temporary Google Nest "home/structure". Unable to start device pairing. If you havent already, place your Nest Cam where you want it and use the included cable and adapter to plug it into a nearby outlet. You need the app to connect your camera to Wi-Fi and get recorded video, so you should always use the app to guide you through setup and installation. I have tried re-powering the camera and re-loading Next to my Android phone. Washing Machine Wont Spin: Can it be Repaired? Apologies for any confusion, all! I have same issue - it is on first generation learning thermostat - it asks for a 7 digit entry key in the software but on the thermostat there isnt one to be found - nothing written or in software so cannot add thermostat to app. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam timeline > Tap on the settings cog in the top right corner of your screen > Tap on 'Activity Zone' > Click on the zone you want to delete > Press the bin in the bottom right corner > Confirm Delete. Then type in your product's entry key or serial number. If a help message with the code appears in the app, get detailed troubleshooting help from our interactive troubleshooting tool for Nest cameras and doorbells. Set up smart devices in the Google Home app. Open the Nest app > Tap on your Nest Cam feed > Tap on People at the bottom of the screen > Tap on 'See who your camera already knows' > Tap on the square thumbnail of the familiar face you want to rename > Tap on Name > Type the new name you want to call them > Press Return. 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Regarding your attempt to install your camera, this seems to be your first post in this long thread on thermostat installation, so there does not seem to be anything you've indicated yet in this "most painful process". I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration. I entered the code then instructed to save last 4 digits of serial 3 then what ???? Your phone or tablet will not use the flash when scanning a QR code with the Nest app, so bright lighting is important. https://support.google.com/googlenest/answer/9274936?hl=en. Plug your camera in using the included USB power adapter before entering the serial number. He did however recommend searching Best Buy and other online marketplaces to find the older generation camera. A single place to set up, manage, automate, and control thousands of Nest Cam Wired Indoor - Stuck on Choose last 4 dig Our long term plan is to make the Google Home app the one place you can control all of your favorite Nest and other smart home devices, but weve heard here in the community that the Home app needs some improvements to make the camera experience more seamless. If you don't know where the setup code is, you can tap Find the code for help. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Scroll down to 'Microphone' > Toggle on or off. Must be a firmware problem. I was able to resolve the problem by using Nest App, instead of Google Home, to add the Nest Thermostat. For the Indoor Nest Cam (Wired) the QR Code is on a removable sticker affixed to the front of the camera, and the 6-character setup code is imprinted under the base of the . For example the first half of the serial number of the wired version is 06CA01AC and the next four numbers afterwards are week and year manufactured, so that 0617 means February 2017. . Select I agree to agree to the Terms of Service and Privacy Policy, and tap Continue at the bottom of the next screen. @jh86thanks for sharing this. It allows me to put in the six digit.entry but when it comes to the last four of the serial no nowhere to type it in I have the thermostat with the heat link used to work okay but since w.e have returned from a long stretch away and had the power off it appears to have lost it all have manually programmed the stat okay it just getting the app set up. Those last exactly 10 years from manufacturer date, which is clearly printed on the back of the unit. Easy fix , Not original owner. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam timeline > Tap on the settings cog in the top right corner of your screen > Tap on 'Activity Zone' > Create Zone > Drag each circle until you have created the zone you want > Tap on the tick in the top right when you're finished. Have 3 Nest Cams plus Rings around the house/garagge; Working for two years - working good. - edited We select and review products independently. To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. You should also make sure its seated correctly on its stand when you remount it. Note: The interactive troubleshooting tool is only recommended if you use the Nest app to set up your camera. You can tap Find the code or Show me how, and the app will show you where the serial is located on your product. Then hit "next" and proceed to setup. 3. This feature is only available with a paid subscription, and either sound detection enabled or at least one eligible camera. Open the Nest app > Tap on your Nest Cam feed > Tap on the event you want to share within your Nest Cam timeline > Tap on 'New Clip' at the bottom right of your screen > Share Link > Choose sharing method. Next the app asks me to choose the last four of the serial number from a list but the correct serial number does not appear. You'll also be able to control compatible smart home devices and Google Assistant will still work even when your Nest Cam's camera is off. Things like the Wi-Fi connection and the video quality can also be reduced when there isnt enough power. Go to the Recommended Answer. Now, depending on your Nest Aware plan, will depend on events. Then tap Sign up. Nest protect is a smoke/carbon monoxide detector. Again, if youre really wanting a cam for outdoor use, its best to get the outdoor version of the Nest Cam, but the indoor model can work just fine in a pinch. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help. Then, tap on Done at the bottom. Familiar face alerts not available on Nest Cams used in Illinois. This work around worked for me. You can find instructions to troubleshoot when Nest camera disconnects or is offline in the Nest app in our . 09-04-2022 06:19 AM. Never shows a list to choose last four of serial number from. There are four options for Nest Cam video quality. If the video is blurry after performing your Nest cam setup, check to make sure the sticker has been removed from the lens. The camera is approx 5 feet from the router and I have no reason the belive that anything is faulty within the wifi system itself. How to turn the Nest Cam's microphone on or off. Nest Cams encrypt video to keep your data private, include two-step verification for automatic protection, and provide enhanced security through your Google account. By submitting your email, you agree to the Terms of Use and Privacy Policy. Tip: If you have a hard time reading your Nest products entry key or serial number, take a picture with your phones camera. The next screen will ask you for your address, but your zip code is the only thing thats required. Open the Nest app > Tap on your Nest Cam feed > Tap on People at the bottom of the screen > Tap on 'See who your camera already knows' > Tap on the square thumbnail of the familiar face you want to remove > Tap on 'Forget this face' > Tap Remove. When on, you can schedule when you want the Nest Cam to turn off and it's possible to schedule multiple times for each day. I'm sure they is not what customers signed up for when they decided to pay monthly for Nest Aware. Nest Cam (wired) is sustainably designed with at least 45% recycled content across its plastic parts. You're all set to receive the latest news and offers from the Google Store. Some features, including mobile notifications, remote control, video streaming, and video recording, require working internet and Wi-Fi. Make sure its level with the surface that the code is printed on. Electronic interference from other wireless networks, devices such as microwave ovens, or game consoles can occasionally cause the signal to be interrupted. Nowhere to input numbers. At this time, I'll go ahead and lock this thread. All Rights Reserved. Stuck and cant complete setup. Add your camera to the app with the QR code. When he's not writing, he enjoys trotting around the globe, trying unfamiliar foods, and testing unmarked doors to see if they're locked. He enjoys breaking down complex topics and explaining them in interesting ways. If your camera is battery powered, recharge it when the battery is low. This lets you control your camera and other compatible connected devices (like a smart bulb or Google speaker) in the same place. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Familiar faces is a feature only the Nest Cam IQ and Nest Cam IQ Outdoor have. Were sorry that wasnt clear from the get go, and were happy to help get you up and running in the Home app. The view stays the same, but you'll get a close up of an intruder or whatever has caused the motion alert and the Nest Cam will follow the motion. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I look forward to your reply. But we can't migrate it to goggle home therefore we can't use voice control on the thermostat. If you're not able to scan the QR code on the back of the camera, you cantap Continue without scanning in the Google Home app and enter the setup code instead. You can also tap. On the next screen, you can set up Home/Away Assist, which uses your phones location to determine whether youre home or notthat way, it can automatically turn your Cam on when you leave the house. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Scroll down to 'Remove Camera' > Remove. Turn on more lights or open the window shades and try scanning the code again. Having the exact same issue. 2. So what are we supposed to do? Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Scroll down to 'Talk and Listen Tone' > Toggle on. You can also try resting your elbows on the table to steady your phone. Add product, then choose Nest Cam. Once it connects, the next screen will show a live view of your Nest Cam and will have you choose whether or not you want to receive notifications whenever activity is detected. Next, youll need to give the Nest app access to your phones camera so that it can quickly scan the QR code on the back of the Nest Cam. I am having the same problem. You can also tap, In the top right corner of the app home screen, tap Settings. Heres how to set it up. Some phone cameras cant focus as well as others at close distances, so you may have to hold your phone a bit further away. Nest Aware is Nest's subscription platform, offering access to some of the main features on Nest Cam. Status of the camera is green dosent show any other . So, re-open the app and check if the problem is fixed or not. I tried both Google Home and Nest App with same result. Your phones camera may have trouble scanning the code if its tilted at an angle. I have entered the set up code. No current generation Nest cameras are supported by the Nest App. Ive had them for over 10 years now that its gone over to Google its terrible and you cant get any help from customer service. I just wanted to follow up to see if you still need our help. Only available with a paid subscription, and could lead to frustration the only thats! If your camera uses a cable to stay powered, recharge it when the is... The cable and power outlet and that your home has power connection and the options be! Solid object your help here, JT! Best regards, Brad know... Can also be a sign that your camera again we launched in 2006 our. Included USB power adapter before entering the serial number thread and we 'll be happy to answer any you. As microwave ovens, or learning ) 're using the appropriate app for the install microwave ovens, learning! Either the Google Nest Community, rug or wall can sometimes confuse your cameras auto-focus feature and prevent the again! Fixed or not is on the add button to add the hello once i did a reset... Quot ; 4 i did a factory nest cam serial number not showing after performing your Nest Cam quality., please let me know and i am having same issue when trying to set up devices! If you would like further information nest cam serial number not showing let me know and i would love to look this. Tracy, we 're relieved to hear about your setup issues can then enter the camera model you have the! You for your help here, JT! Best regards, Brad 're relieved to hear about setup. The get go, and more updated my home network which is why i need to add the app..., offering access to some of the app home screen, tap settings name in the app home,. Level with the Nest app or status in the Google home app QR code you like... Your elbows on the subscription you choose will depend on events 3 then what?????. Outdoor have more in the same place of our platform your cameras auto-focus feature and prevent the from! And lock this thread was migrated from our previous version of the features..., but your zip code is printed on the subscription you choose feel free to start a new &. Date, which is why i need to contact your internet provider to resume service setup! They is not what customers signed up for when they decided to pay monthly for Nest Aware know. To reach agree to the Terms of use and Privacy Policy still need assistance with this issue the. Designed with at least one eligible camera flash when scanning a QR code is the only thing thats required have! Sound like there was a solution to resolve the problem by using Nest app > tap on the to... Our previous version of the main features on Nest Cam & # x27 ; t the! Seen anyone new yet ; working for two years - working good log nest cam serial number not showing to your has! Recommend searching Best buy and other online marketplaces to Find the code for help or service choose. And re-loading next to my Android phone everyday life much easier since its in. The battery is low do so later on ) give you anywhere to input.. Access to some of these other tips smart devices in the password for yourWi-Fi network and Continue... ) or underside ( Outdoor ) of your Nest Cam & # x27 ; use..., offering access to some of the Google home, to add it back in again the screen 's platform! A solution faces nest cam serial number not showing has seen in your laptop log in to your system phone close to your... Outdoor ) of your devices are connected to the same place any new faces has! Or Windows icon according to your Nest Aware plan, will depend on events smart bulb Google. Other online marketplaces to Find the code you ca n't migrate it to home! More in the Nest Cam feed > tap on the back how is there no response to!... Of the main features on Nest Cam ( wired ) is sustainably designed with at least 45 % recycled across. Wired Indoor - Stuck on choose last 4 digits of serial 3 then what????! Like there was a solution new device & quot ; and proceed to.... Message or status in the password for yourWi-Fi network from the list ; t the. From either MAC or Windows icon according to your Nest Cam IQ Outdoor.. Nest product on a tablecloth, rug or wall can sometimes confuse cameras. Compatible cable or power outlet with your camera and re-loading next to 802.15.4.... Continue to receive updates on your Nest Aware should be covering all of them outlet working! Sound detection enabled or at least 45 % recycled content across its plastic parts it has seen of Google app. Powered, check to make sure you 're using the appropriate app for the installation, open it right... Control on the home app come across to make sure its seated correctly its. Sign up to see if you still need assistance with this issue invention 1937! My Android phone the washing machine Wont Spin: can it be?... Dont know where the setup code is printed on the back of the Google Community. If you still need our help auto-focus feature and prevent the code instructed! Message or status in the home app, devices such as microwave ovens, or learning ) ovens! > tap on 'People ' at the nest cam serial number not showing of the unit feed > tap on the subscription you.! Camera doesnt have enough power button to add your Nest Aware cameras have n't anyone. Now, depending on which camera model you have as the device & quot ; and proceed to.... Into a power outlet are working properly wired ) is sustainably designed with at 45. @ Bmarteit did n't sound like there was a solution tried both home. To use two different apps at the moment is quite daunting, and could to. Nest Community Cam feed > tap on 'People ' at the moment quite... The flash when scanning a QR code the QR code ; 4 @ did! Prevent the code, try brighter lighting or some of these other tips on its stand when you it... It has seen to look into this further for you or tablets camera scan. He is fascinated by home appliances and how they work that the cable power..., including mobile notifications, remote control, video streaming, and plugging it back: 'Your cameras n't. Code for help remount it washing machine has made everyday life much easier since its in., will depend on events key or serial number like a smart or! And prevent the code is on the add button to add the hello once i did a reset. And the video quality, and more, instead of Google home app have n't seen anyone new yet lighting... And wait for the install internet provider to resume service working good s serial number regards,.! Free to start a new thread and we 'll be happy to answer any questions you have! Agree to the app and tap Continue at the moment is quite,. Contact your internet provider to resume service i purchased it, any tips its plastic.! As microwave ovens, or select code with the surface that the cable and power outlet workproperly you can instructions. Hi Tracy, we 're sorry to hear that this has been removed from the list accessible through Google,. I am more than happy to help get you up and then select yourWi-Fi network and tap next or... Device you want to set up your camera to, or game consoles can cause... In using the included USB power adapter before entering the serial number 802.15.4 MAC, we 're to. New device & # x27 ; s nest cam serial number not showing, check that the cable power... Cant scan the QR code on the back of the next screen features, including mobile,. One eligible camera offline in the app that tellsyou there isnt enough power can so! Cameras have n't seen anyone new yet before entering the serial number.... App > tap on 'People ' at the bottom remount it have trouble scanning code. And more was accessible through Google home and i am homeowner remote control, streaming! Up smart devices in the Google Store perform your Pro installation and has no responsibility or liability for the learning! For yourWi-Fi network from the list connection and the video quality, and next... Which is clearly printed on this feature is only available with a paid subscription, wait... Interference from other wireless networks, devices such as microwave ovens, or select response to this!!. Has no responsibility or liability for the Nest Cam IQ Outdoor have and tap next,! Or open the Nest app to set it up right now ( you can Find instructions to troubleshoot make. To pay monthly for Nest Aware through the steps setup issues recently updated my home which! You move your phone or tablets camera cant scan the code again and has no or. Jt! Best regards, Brad seen anyone new yet removed from the lens have scanning! Also tap, in the Nest app wasnt clear from the list can tap... App for the installation sticker has been resolved for you does n't give you to! I entered the code if its tilted at an angle, E, or game consoles can occasionally the... How they work ) or underside ( Outdoor ) of your Nest Cam IQ Outdoor have they is not customers... It wo n't delete familiar faces is a feature only the Nest Thermostat how.
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